NSC Scheduling
Route Viewer
v0.3.28

Comparable subset
Planned day

Planned today
Metrics
Map legend
Field engineers

โ–ถ Planning & write-back

Planning produces the day's schedule. Write into the ticket system applies it, never overwriting an operator. Plan & write-back does both in one run โ€” its progress shows below for everyone, live.

It does NOT stop a run โ€” planning is read-only and always runs. It gates the write-back of assignments: with it OFF every run is forced to dry-run, whatever was pressed. It is the permission you own; a deployment flag (ALLOW_WRITE) can also force dry-run and is left unset in production, so it blocks nothing there.

Notifications are how the desk hears that a run finished and how many tickets still need a person.

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